Paul Hancox

About Paul

Paul is the Founder and Director of IT Consultancy, Services & Solutions Ltd. 

He helps small and growing businesses get the basics right: secure Microsoft 365, sensible backups, straightforward cybersecurity, and fast recovery when things go wrong. 

With almost two decades in IT across both SMEs and larger organisations, Paul focuses on practical solutions that fit budgets, reduce hassle, and keep people working.

A Microsoft Certified Professional with Azure Fundamentals and ITIL certifications, Paul pairs proven best practices with a friendly, plain‑English approach. Clients value the personal service—no call queues, no jargon—just a trusted partner who knows their setup and puts reliability first.

His mission is simple: deliver high‑quality, fairly priced IT without the corporate complexity, so business owners can focus on what they do best while their systems stay secure, backed up, and running smoothly. Because all businesses deserve great IT.

Top 3 things Paul can help with

How do I backup my critical business data? 

Data loss is more common than most people think—accidental deletion, ransomware, sync errors, and retired laptops can all put vital files at risk. 

I help small businesses put sensible, affordable backups in place for email, files, and key apps, so you can recover quickly and carry on with confidence. Clear guidance, no jargon—just a reliable safety net that fits how you work.

How do I protect my business from threats? 

Most attacks start with a single email or an unprotected device. 

I make security practical: smarter email filtering, strong sign-in protection, and dependable antivirus/EDR that doesn’t get in the way of getting work done. 

The goal is simple—reduce risk, block the obvious threats, and keep your team productive without the scare tactics or complexity.

Should I protect my business website? 

Your website is both shop window and trust signal; if it’s slow, insecure, or out of date, customers notice—and attackers do too. 

We’ll review how to lock down the basics: HTTPS and valid certificates, strong admin passwords with MFA, regular plugin/theme updates, reliable backups, and a lightweight web application firewall (WAF) to filter common attacks. 

I’ll translate “what good looks like” into a short, sensible list that fits small‑business budgets.