Janice Cook

About Janice

Hi, I'm Janice, a Business Operations and Data Consultant, meaning......

I help business leaders take the guesswork out of decision making.

Let's gather and visualise the story of your business through real hard facts, and if we don't have them, let's set up the operational systems to create them - accurately and efficiently.

With the right operational systems and data, you can see exactly what's working (and what's not), manage performance management reviews with evidence and confidence, and spot opportunities for growth before they pass you by.

I work with growing businesses who need a safe pair of hands to:

• Build management dashboards that actually tell the real story 📊

• Audit and improve messy systems and workflows 🔧

• Act as a fractional operations partner 🤝 so they stay on track without needing a bigger team

I've spent 18+ years working across corporate IT, operations, and data — and now I bring that experience to business owners who want clarity, not complexity.

Top 3 things Janice can help with

What should I be measuring to know if my business is on track?

You know you need some form of finger on the pulse, a dashboard to show what’s working and what isn’t.

You have various reports or pieces of information, but you don’t know how to combine them, repeatedly and consistently.

Let’s discuss how you can set-up your tools to record the right data that you need to gather and analyse, consistently.

Which of my processes are costing me money or holding me back?

At a high level, everything is ticking along nicely, but something doesn’t feel quite right.

Somethings seem to take a long time, somethings only “Fred” knows how to do, the outcomes are in-consistent.

Let’s look through your customer journey and measure the stages and check for process gaps.

How do I stop decisions feel like “gut-feel” or guesswork?

If your decisions feel hit-or-miss, and it’s hard to know what’s actually driving results, then it’s time to gather the evidence.

Once you have the evidence, then what are your possible actions to make a change, and how can you execute them?

Now we are getting into the real nitty-gritty of your operations, and how it can drive your business forward.